Thu Jan 24, 9:00 AM - Fri Jan 25, 5:00 PM

Business Hotel

Charleston, Charleston, SC

Community: North Charleston

Description

DESCRIPTION We are glad to invite you to our upcoming 2 days ITIL Prep Bootcamp with 100% Money Back Guarantee. Key Features: · 2 Days of In-Person Bootcamp · 2 Simulation Tests · ITIL Foundation Exam Voucher · 16 PDU Certificate · Dedicated Learning Consultant · 100

Event Details

DESCRIPTION



We are glad to invite you to our upcoming 2 days ITIL Prep Bootcamp with 100% Money Back Guarantee.
Key Features:
· 2 Days of In-Person Bootcamp
· 2 Simulation Tests
· ITIL Foundation Exam Voucher
· 16 PDU Certificate
· Dedicated Learning Consultant
· 100% Money Back Guarantee

About ITIL Foundation
The Foundation level is the entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
Trainerkart ITIL® Foundation Exam Prep is designed and developed by the global panel of ITIL® Expert instructors to ensure that our participants pass the ITIL® Foundation exam on their first attempt.
Our hands-on training helped many participants in transforming their careers. Our Lead Instructor focus on the key concepts, terminologies and elements included with ITIL® service lifecycle management. Trainerkart Training includes best practices from ITSM processes and Service Management, ITIL® lifecycle Phase Interactions & Outcomes.
What you will Learn:
Service Strategy : Strategy Management for IT Services, Service Portfolio Management, Business Relationship Management, Financial Management For IT Services, Demand Management
Service Design: Design Coordination, Service Catalog Management, Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management, Information Security Management.
Service Transition: Transition Planning & Support, Change Management, Service Asset & Configuration Management, Release & Deployment Management, Service Validation & Testing, Change Evaluation, Knowledge Management
Service Operation: Event Management, Incident Management, Request Fulfillment, Problem Management, Access Management, and the functions of: IT Operations, Technical Management, Application Management, Service Desk
Continual Service Improvement: Seven-Step Improvement Process
Course Agenda:
Overview of ITIL
By the end of this lesson, you will be able to explain the practice of Service Management, describe Service Lifecycle, identify key principles and models of ITIL® Foundation, d

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